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Steve is a highly enthusiastic and polished professional with extensive experience and local knowledge that gave us absolute confidence that Mayfair were the right team to look after us. His highly consultative approach and frank guidance was a critical factor in the decisions we made in our approach to selling the house, something we are very grateful for. One particular strategic discussion with Steve led to a critical change in our approach which in turn set us on a path that led to a very quick, smooth and faultless sale to a fabulous couple and at a price that everyone was happy with.
Grace was astounding. Grace is the absolute embodiment of professionalism, commitment and customer-centricity. Her efforts on our behalf were above and beyond anything we could ever have ever asked for. This sale represented an incredibly important step and change in our lives, and yet we often commented that Grace was definitely more passionate and engaged in the sale of the house than we were! Faultless in her communication and guidance, we felt grateful that we were under her wing throughout the sales process. We cannot thank Grace enough for everything she did, and how she did it too.
We met Rachel during the conveyancing process and I have to say that I personally underestimated how important her role would be in making sure communication between all parties was as smooth, rapid and faultless as she made it. She continued to help us, even after the sale completed as she gave further advice on the buying process. A huge thanks to Rachel for everything! We did not imagine a team like Grace, Steve and Rachel existed. They are simply the best of the best.'